Privacy Policy

1. Introduction

At Royal Route Logistics, we respect your privacy and are committed to protecting the business and personal information you share when contacting our team, requesting transport quotations, or utilizing our freight transport services.

2. Information We Collect

We only collect information necessary to process commercial cargo inquiries and facilitate freight operations:

• Contact Information: Name, company name, phone number, and email address submitted via inquiry forms or phone communications.
• Consignment Information: Pickup location, delivery destination, goods description, packaging type, and estimated weights.
• Technical Data: Standard server logs, browser types, and access timestamps to ensure portal reliability.

3. How We Use Your Information

Your information is used strictly for legitimate business purposes:

• Preparing and communicating accurate freight quotations.
• Coordinating pickup, transit, and delivery schedules.
• Generating required transit documentation such as consignment notes.
• Answering service inquiries via telephone, email, or WhatsApp.

4. Information Security & Sharing

We do not sell, rent, or trade your contact or business information to third parties. Information is shared only with operational personnel, authorized vehicle drivers, or statutory authorities where required by Indian transport law.